TELECOMMUNICATIONS

UNIFIED COMMUNICATION

We have often heard about Unified Communication in business, but actually it is not a quite well-known term becoming part of the common language, as it occurred for VoIP communication.
Generally, the term Unified Communication (UC) implies either different communication systems or models, including unified messaging (UM), collaboration, interaction between systems, real-time communication (or nearly real-time) and transactional applications. In other words, UC is a broader definition of UM, which does not only embrace the voice mail, but also data communication (such as email and instant messaging), collaboration technologies (as Web conferencing) and voice and data advanced features, which are usually incorporated in the PBX solutions, operating via internet protocols (IP).

IP TELEPHONE EXCHANGES

A TRADITIONAL TELEPHONE EXCHANGE OR A UNIFIED COMMUNICATIONS SYSTEM
What has an IP system got more?

  • A Geolocation in order to check real-time the location of the associates;
  • A [strong Presence state] in order to be aware of every colleague’s availability;
  • Communications by chat, audio or video;
  • A fax server in order to get rid of fax machines;
  • A video conference system that could be used right from your office, without having to go to the conference room.
  • #strong Safety: the IP exchange] complies with the new data protection act GDPR that came into effect in May 2018.

WI-FI EQUIPMENT FOR HOTELS AND COMPANIES

By now, the hotel guests consider the Wi-Fi as a greater good.

Everyone wants to log on at all times, maybe from more than one device and, above all, from any area of the room (even from the bathroom, just to be clear).

Your network must be characterised by widespread signal coverage and high-speed for a fluid web surfing, in order to ensure a proper quality of service for any clients. That is what it means to own ”efficient equipment".

Comunica.SA provides the best Wi-Fi service to its clients in order to ensure continuity of operations and best coverage, due to both traffic and operational area analysis carried out by its experts, which reach out also the remotest areas, assuring access to broadband internet.

The omunica SA WiFi solution is supported by years of experience in the study, implementation and management of network systems for both small businesses and large companies and businesses

IP VIDEO SURVEILLANCE

The issue of safety and protection in public places and private ones has never been in the spotlight so much.

The needs for monitoring and controlling locations, as well as the increasing of security assurances, make, now more than ever, irreplaceable the use of the most modern existing technologies of video surveillance. Comunica.SA provides third generation integrated solutions by the IP surveillance.

A good IP surveillance system has a set of tested cameras in order to stream videos wirelessly. Therefore, this kind of system is remote-controlled by the local network, internet and a compatible mobile telephone.

GDPR

The new data protection act came into effect and is operative from May 2018.

The European Union has imposed severe rules regarding the management of data.
Complying with the GDPR is not elective but MANDATORY!
In case of non-fulfilment your company will have to pay a fine of up to 20 MILLIONS of euro or in the amount of 4% of its annual turnover.
Comunica.SA selected and created a DIGITAL EXCHANGE, that is already in line with the new rules regarding the management of data.

IN ORDER TO BE UP DATE YOU WILL HAVE TO PROVE:

  • To have a data protection system (password, encryptions, flows analysis);
  • That the system is continuously updated by the Head office (the types of attacks keep changing);
  • To have an electronic procedure, in order to keep all the records of telephone activities, chat and video conference (a report might be claimed at all times).

SUPPORT

Comunica.SA provides annual support contracts to its customers for all products.
Technical interventions are offered on site or remotely
Comunica.SA expert assistance team will be helping you whenever need it.

COST CHECK
FOR CUSTOMER ICT AND TLC SYSTEM

This service enables significant savings due to optimisation of telephone costs (both landline and mobile). This is an essential service, since the voice traffic is a crucial means for business. A detailed investigation of telephone bills will help us identifying the more convenient telephone operators and tariff plans to each specific situation, leading to highly customised voice or VoIP solutions.